Frequently Asked Questions About Cloud Systems
Cloud systems usage policies
Services and definition of cloud systems are fully explained in the tariff section. We suggest you may carefully read the terms and conditions of using the features and tools of the cloud system before choosing and conducting the purchase process, so you should choose the best conditions and the closest application for yourself.
As the best and most common way of using information and data management, you will use cloud systems in soon future. This wonderful tool and system is available today.
Active your own cloud systems in your business and operating cycles ASAP, and get its benefits in all your business, expenses, and planning procedures.
You are responsible of the content of your own datas.
All content and information generated in the cloud and your account will be produced and recorded by yourself and we have no access to them, so protect your credentials properly. Remember that cloud systems are subject to the general rules of the local government you are using it. So the responsibility for how to use this tool is with you and you should always respect your current local rules.
The general definition of the cloud system
Cloud systems generally have the tools based on the Internet or ethernet to help you navigate and do your daily jobs and organizational procedures. A kind of personalized and trustworthy channel between you and your colleagues. Just like your company’s environment that will always be with you. As a result, your documents are always with you and you will be able to reply to any requests. Then you will not miss any possible exceptional opportunity.
Quick reaction on doing right things is your power!
With cloud-based tools, you’ll become a superpower in your industry who never lose any opportunity. This is the best form of your professionalism in the eyes of others.
The power of doing things in the best form and in the shortest time; wherever you are, it’s one of the main features of cloud systems.
IT experts affirm the benefits and desirability of cloud-base systems. As global statistics show, more companies and organization tend to use cloud computing and decentralization, while the security and originality of files and the privacy of communication networks have become more important.
Some general questions about cloud systems
Should I pay for additional charges?
Does the support has a separate charges?
Regarding to the Cumulus corporate service, during the contract and after the consultation sessions, you can select the best program from the support list in the index tables. If your selected support program differs from the default program, the only difference will be the cost of the program.
How can I change my account settings?
- Log in with your user-name into your account.
- Click on your avatar or photo to get to the profile section.
- In the profile section, the first option is the general settings for your account and the user environment you are using.
- You can make changes in the form of the environment and the facilities available to you according to your taste.
Is the paid cost refundable?
Since the time you are using the system, there will be no return on costs due to the memorandum of understanding and the contract for cloud systems use.
If you need to upgrade your service to another similar service, you can register your application and submit your request. We will review your request and our availabilities through our technical committee to serve you in its best. Your new service plan may be activated with some different charges base upon your requests.
Is there a possibility to change the selected program or can it terminate the contract?
Since the time you are using the system, there will be no return on costs due to the memorandum of understanding and the cloud systems contract. We dedicate many resources to each of the services by your request, So please choose your application carefully.
What is the difference between cloud computing and cloud systems?
Cloud systems are a collection of interconnected software and tools that together can store data and files as well as perform backup of them, establish communication between users and allow access to all data from everywhere based on the Internet.While in cloud computing, the process would shared between a series of processors or dedicated computers to optimize and improve your precessing speed in large and complicated softwares or procedures.
Why using cloud systems and what’s the benefit?
What is the advantage of using cloud systems in organizations?
Organizations can best utilize the benefits of these cloud systems. Some of these benefits are as follows:
- Reducing daily costs for internal operations by reducing energy consumption, multiple hardware applications, performing tasks faster and more jobs.
- Increasing the efficiency and effectiveness of the organization by using the coordination between individuals and the greater integration of joint operations
- Raise the level of cooperation and satisfaction of employees to carry out more easily the assigned responsibilities
- The ability to carry out responsibilities from any place and at any time which increases the accountability of the organization.
- Managing and organizing better and increasing the efficiency of organization managers from short and long term plans
What is the difference between cloud computing and office automation in an organization?
In automation software, the goal of setting up and simulating traditional systems is informatics. Therefore, such software is usually used to carry out common routines such as Kartbel Management, the Correspondence Secretariat, the possibility of publishing e-circulars and management approvals, and so on, in order to facilitate the staffing and management procedures. While our cloud system will be at the center of the organization as a central operational and information center, it will provide a variety of proprietary features for both queues and headquarters in an advanced state. And so the organization will take a few steps further.
Suppose that for a mission, we will need to notify the staff member and the secretariat and the manager of the office of management to the mission statement, which will eventually inform the project manager or manager if the report is submitted after the mission has been completed, if the report is submitted. In our cloud system, you are the project manager, you can simultaneously share all the groups and sections of the project in the project. Therefore, related staff will be able to report and report the existing obstacles and project progress during the work. The manager and the employee can also be connected at any moment, and they will be able to use the communication and application tools to perform the mission in a better and simpler manner. Therefore, the mission will be simpler and more enjoyable, and you will be able to manage the project more correctly along the way along with the factors.
It is important to note that, unlike commonly used unsafe and dangerous tools, all information and communication will occur in your organization’s secure and secure context and will be archived.
What is the cloud system features and what are their use?
The range of tools available in the cloud system is extensive and will be activated based on your demand and request, as per your application form. The most important tools are:
- Smart callendar
- Task management
- Contact & Profile management
- Project & Resource management
- File access management
- Personal messenger
- Internal Mail server/ services
- File management
- Note and reporting
- Activities monitoring
Which program will be more useful to me? Cumulus or Cirrus?
It depends on how much you use your resources. Our expert advisors would be always available to guide you to choose the best base upon your requirements and preferences. . In general, consider the following notes:
1) In following cases, it’s better to use Cumulus Corporate Cloud server:
- You are a medium or large organization with more than 15 employees.
- You care about your privacy and personality of your company network’s specificity and cloud system.
- You need to have a branded cloud services for your corporation.
- You have busy network traffic and transfer very large files .
2) In following cases, it is better to use Cirrus cloud services:
- You are a private SMD or corporate organization with fewer than 20 employees.
- Your Network traffic and the files sizes are proportional with provided services.
- You tend to pay less and affordably for the services you need.
- You use cloud services for a specific project.
How do I pay for my service?
You can pay the specified amount according to the cost described in each sales plan and using bank cards. Your system will redirect you to pay.
If you need to, you can declare a request for a direct payment number in the ticket section to contact you immediately.